Knox Service Plugin knowledge base articles

Explore our knowledge base for:

• Known Knox Service Plugin issues and their workarounds
• How-to guides for less common setups
• General Knox Service Plugin articles
• UEM guides

Known issues

Minimum Wi-Fi Security Requirement policy isn’t blocking intended Wi-Fi security types

Unable to disable predictive text in a work profile

Permission controls policy force closes apps

Permission controls policy not supported in select devices

Separated Apps folder not generated

Error code 23000 when applying managed configurations to Separated App

Prerequisites for OS version updates on device

Unable to set screen timeout value

Wi-Fi password visible in device settings

Certificate revocation returns an SSL error

Common Criteria mode disabled after assigning a configuration

SIM manager screen not updated after policy pushed

Policies not applying after installation on device

Notifications temporarily displayed after visibility restrictions are applied

Unable to access the Home screen

Unable to place phone calls in kiosk mode

Device orphaned from EMM after failed factory reset

How-to guides

Grant special permissions for an app

How to block Google and Samsung Accounts

Enable Smart Switch with Knox Service Plugin

Deep Settings Customization policies not applying with Microsoft Intune Managed Home Screen

Disable Smart Call on a device

Configure notification icons on the status bar

Disable Wi-Fi sharing through a QR code

Block access to select third-party apps from the Samsung Keyboard toolbar

Block non-mainline firmware updates

How to configure the Knox built-in VPN

Managed side key mapping for non-rugged devices

Issues related to specific deployments