Unable to click OK to complete Intune enrollment on Galaxy S25 devices running Android 15

Environment

• Knox Mobile Enrollment
• Microsoft Intune
• Android Enterprise
• Fully managed devices
• Samsung Galaxy S25 devices running Android 15 and higher

Overview

When enrolling your Samsung Galaxy S25 device in Microsoft Intune, you may have encountered an issue where the OK button was hidden under the bottom navigation bar, preventing you from completing enrollment.

Cause

If the device category selection prompt was enabled in your Intune profile, this issue occurred when enrolling fully managed Samsung Galaxy S25 devices running Android 15 OS and higher.

Resolution

As of April 2nd, 2025, Microsoft Intune has released a fix for this issue. Please restart the enrollment process on your device and install the latest version of the Intune Company Portal app.