Before you begin

To start using Knox Mobile Enrollment, you’ll need:

• A Samsung Knox account. Since Knox Mobile Enrollment is included in the Knox Suite - Enterprise Plan, you can sign up for a free Knox Suite - Enterprise Plan trial license to use Knox Mobile Enrollment. See create a Samsung account for further instructions.

• Samsung devices running an appropriate Knox version. Knox solutions are supported on the last five major Android versions, including the latest version. For the most up-to-date list of devices that Knox Mobile Enrollment supports, see Devices secured by Knox.

  Devices running unsupported Android versions may still proceed with enrollment, however we cannot guarantee the enrollment functionalities and the security capabilities will function as intended.

• An EMM provider that supports Knox Mobile Enrollment. See Knox partner solutions for an updated list of EMMs that meet Samsung’s enterprise-grade requirements. If you don’t see your EMM solution listed, you’ll need to manually enter your EMM agent APK during profile creation.

• The correct firewall exemptions to allow network communication with the Knox Mobile Enrollment server. See Samsung Knox firewall exceptions for more information.

• A supported browser (Google Chrome, Microsoft Edge, Mozilla Firefox).

• A supported geographic location. To ensure Knox Mobile Enrollment is available in your region, see Supported locations.

• To view the Knox Mobile Enrollment console in your navigation pane. See Show or hide services for more information.