Add device groups from Blackberry

This procedure describes how to connect to your Blackberry account and select the groups you want to sync with Knox E-FOTA.

This procedure assumes that you have the prerequisites needed to connect to Blackberry.

To add device groups from Blackberry:

1. Sign in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.

2. Go to EMM groups and then click Connect EMM.

   

3. Select Blackberry.

4. Select the type of server you have — On-premise or Cloud.

5. If you selected On-premise, select the authentication process you use — OAuth or Basic authentication.

6. Fill in the required details. The following table shows the definitions of the different fields depending on your Blackberry server type and authentication process:

   For information on how to create a client ID and client secret, see Prerequisites for connecting to Blackberry

   Field	On-premise, Oauth	On-premise, Basic authentication	Cloud
   Client ID	The client ID of the client you created.	-	The client ID of the client you created.
   Client Secret	The client secret of the client you created.	-	The client secret of the client you created.
   Tenant ID	The tenant you registered you client to.
   Partner base URL	URL and port (18084) of your on-premise Blackberry server, for example, https://mycompany.uemsupport.com:18084.		-
   Proxy host	Proxy server of your on-premise Blackberry server.		-
   Proxy port	Proxy port of your on-premise Blackberry server: 443		-
   Username	-	Your username.	-
   Password	-	Your password.	-
   Base URL	-	-	URL of Blackberry cloud console.

   Example: Blackberry cloud server

   

7. Click Connect. The device groups from Blackberry are loaded.

8. Select the device groups you want to sync to Knox E-FOTA. Only Samsung devices are shown in the device groups.

   

9. Click Add E-FOTA Groups. The device groups are added to Knox E-FOTA and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

   You cannot modify device group information on Knox E-FOTA. This is only possible through your EMM’s console. Every 24 hours, device group information is synced from your EMM to Knox E-FOTA. You can also do a manual sync by clicking Sync now at the top-right corner of the EMM groups tab.