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How to set the MAC address as Phone MAC in Knox Configure

Last updated May 30th, 2025

Categories:

Environment

  • Knox Configure
  • Setup Edition
  • Dynamic Edition
  • Devices running Android 10 OS (Knox 3.4) and higher

Overview

On devices running Android 10 and higher, Wi-Fi settings can be configured to have the MAC address as Randomized MAC or Phone MAC. The default value is Randomized MAC. This article guides you through how to configure devices on the allowlist using a phone MAC address in Knox Configure.

Before you configure the MAC address, select Knox version 3.4 or above in your Knox Configure profile. For more details, refer to Provide profile information.

How do I set the MAC address as a phone MAC?

To set the MAC address type:

  1. In the Knox Configure console, go to Profiles and select the profile to update.
  2. Click Connectivity > Wi-Fi > Advanced Wi-Fi settings.
  3. Enter the SSID Name and select the SSID security type from the Security drop-down.
  4. For MAC address type, select Phone MAC.
  5. Click Save.

You must repeat the steps for every Wi-Fi network that restricts access based on MAC addresses.

Additional information

To learn how to create a Knox Configure profile, refer to Create a profile.

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