Create a Samsung Knox account

You need a Samsung Knox account to be able to use Knox cloud services.

Knox accounts are free and can be created in just a few minutes. With a Knox account, you can register for Knox services and get access to the Knox Admin Portal, where you can manage your devices, admins, and licenses across each Knox service.

Prerequisites

• An existing Samsung account: Your new Knox account will be linked to this account. If you don’t have a Samsung account, you’ll be prompted to create one.
• Knox cloud services server location: For information about setting up devices in both US and EU regions, see Before you begin. Note that you’ll need to create a Knox account for each server location.

Sign up for a Knox account

To create your Knox account:

1. Go to SamsungKnox.com.

2. In the top-right corner, click GET STARTED. The Samsung Knox page opens and guides you through the steps required to sign up. The following options are available to create an account:

   • Try out Knox cloud services by opting for a free 90-day trial of Knox Suite - Enterprise Plan (includes all services included in Knox Suite), Knox Configure, or Knox Guard.
   • Enroll devices to your EMM using the free services: Knox Platform for Enterprise and Knox Mobile Enrolment.
   • Access Knox Admin Portal using a license that you already own.
   • Manage Galaxy Enterprise Edition devices associated with a one-year Knox Suite - Enterprise Plan.

   

3. Under the Work email section:

   1. To try Knox cloud services before purchasing a commercial license, select I want to try Samsung Knox services. You can select a Knox Suite - Enterprise Plan trial license, or trial licenses for Knox Configure or Knox Guard.

   2. Provide your Work email. You email is also used as your username.

   3. Click Next.

   • When managing devices on both US and EU servers, as a best practice, consider appending +us or +eu (or any tag you’ll recognize) to your work email. Since the email is also used as your username, you can conveniently access both accounts with the same email. For information, see Before you begin.
   • Personal email accounts, such as Gmail and Hotmail accounts, are not accepted.

4. Under the Product selection section:

   1. Select a service to get its trial license:

      • Knox Suite - Enterprise Plan — With this trial license, you can try out Knox Platform for Enterprise (always free), Knox Mobile Enrollment (always free), Knox Manage, Knox Remote Support, Knox E-FOTA, Knox Asset Intelligence, Knox Capture, and Knox Authentication Manager.
      • Knox Configure
      • Knox Guard

   2. Click Sign up. You’re redirected to the Samsung Account page. You may need to validate with reCAPTCHA.

5. On the Samsung Account page:

   1. Sign in to your Samsung account. This links your existing Samsung account to the new Knox account, and retrieves relevant Samsung account information for use in the Knox account.

      If you don’t have a Samsung account, click Create account to create one. After the account is approved, open the confirmation email you receive and click the link. You’re automatically redirected to SamsungKnox.com to continue with the registration.

   2. If you haven’t yet set up two-step verification, the Two-step verification screen displays. Enter the verification code and click Verify.

   You’re redirected back to the Samsung Knox page, which now shows information from your Samsung account.

6. Under Samsung Account section, verify the primary contact’s information retrieved from your Samsung account, and click Next: Company Info.

7. Under Company information section, verify the company information retrieved from your Samsung account, and click Next: Agreement.

8. Review any Samsung Knox agreements shown to you and click Agree to submit your application for Knox services.

Congratulations! Your application will be reviewed and you’ll receive an email once your company is approved for Knox services.

Sign in to Samsung Knox

After you receive email confirmation approving your Samsung account, you can sign in to your account to manage it.

1. In the top-right corner of SamsungKnox.com, hover over Sign in. Then, under Samsung Account, click Sign in.
2. Enter your Samsung account email, then click Next.
3. Enter your Samsung account password, then click Sign in.

You’re now signed in and ready to start using Knox services and products.