Policy update on Knox supported versions
Last updated June 17th, 2026
Categories:
Environment
- Knox cloud services
Overview
As of March 2022, there is a policy update for Knox products. Although the support for the oldest version is no longer available on every first major release in the year, Knox solutions are supported on the latest five major Android versions.
With this change, we commit to:
- Maintain the best-in-class product quality by focusing our resources on the versions that majority of you use.
- Enhance the security of Knox products by restricting the supported versions to recent ones that have valid security patches from OS or hardware.
Exceptions
Knox Platform for Enterprise is supported from Knox 2.4 and each feature is dependent on the specific Knox version.
Potential impact and risks
Devices running older versions of Android won’t be unenrolled from Knox services or otherwise interrupted. You may continue to use Knox products on such devices, but the Samsung teams won’t provide support for issues on those devices. For security and performance, we recommend upgrading your Android devices to meet the minimum supported version requirements.
Supported versions for each Knox solution
Last updated June 17th, 2026
The following table lists the minimum supported Android version for each Knox product.
| Product | Minimum supported version |
|---|---|
| Knox Platform for Enterprise | Android 5.0.1 (Knox 2.4) |
| Knox Service Plugin1 | Android 12.0 (Knox 3.8) |
| Knox Manage1 2 | Android 12.0 (Knox 3.8) |
| Knox Remote Support | Android 12.0 (Knox 3.8) |
| Knox Mobile Enrollment | Android 12.0 (Knox 3.8) |
| Knox Mobile Enrollment Direct | Android 12.0 (Knox 3.8) |
| Knox E-FOTA | Android 12.0 (Knox 3.8) |
| Knox Asset Intelligence | Android 12.0 (Knox 3.8) |
| Knox Configure1 | Android 12.0 (Knox 3.8) |
| Knox Guard3 | Android 12.0 (Knox 3.8) |
| Knox Capture | Android 12.0 (Knox 3.8) |
1 The minimum supported Android version may vary for specific policies or features for the following services: Knox Service Plugin, Knox Configure, Knox Manage (new console, original console).
2 Knox Manage supports multiple platforms outside of Android. For all information regarding the device and platform compatibility of Knox Manage, see Minimum Requirements in the Knox Manage admin guide.
3 Knox Guard only supports Samsung devices manufactured with Android 12 or higher. For the most up-to-date list of devices that Knox Guard supports, see Devices secured by Knox Devices secured by Knox.
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