Introduction

Audience

This document is intended for IT admins, who want to learn about Samsung Knox and available business solutions, as well as admins who set up, configure, and manage enterprise devices.

How Samsung Knox supports your company?

The Samsung Knox platform provides capabilities for managing enterprise devices.

• Manage the end-to-end device lifecycle. Secure, enroll, configure, manage, monitor, support, and protect enterprise devices throughout their lifecycle using Samsung Knox solutions.
• Protect Galaxy devices with defense-in-depth security. Security is built into Samsung Galaxy hardware and software, and complemented by Knox services for device security and management.
• Choose the services that meet your business needs. Use Knox services for unified endpoint management, device enrollment, firmware management, device analytics, remote support, device customization, fraud and theft protection, and device protection.

What is Knox Suite?

Knox Suite brings together key Knox services that support enterprise device lifecycle, from enrollment and security to management, firmware updates, device analytics, and support. It is available in flexible plans, each with a defined set of services.

• Flexible Knox Suite Plans. Choose a Knox Suite Plan based on the services and device-management capabilities your business needs.
• Simplified licensing. You only need one license key to use all the included Knox services in your plan.
• Streamlined onboarding. Register once and get access to all the Knox services included with your plan.

Explore Knox services

For end-to-end device lifecycle management

• Knox Platform for Enterprise: Security framework on Samsung Galaxy devices that provides controls to apply government-grade security and management features to enterprise Samsung devices, including robust data protection, granular device monitoring and control, and versatile credential and certificate management.

• Knox Mobile Enrollment: Helps you enroll thousands of Samsung devices at once and prepare them for an enterprise mobility management (EMM) solution to manage them. When used with a Knox Suite license, Knox Mobile Enrollment provides advanced profiles that offer additional features such as ability to lock devices.

• Knox E-FOTA: Lets you remotely control OS versions and security updates, schedule device updates across your fleet, and deploy stable OS versions to your managed devices.

• Knox Manage: A unified endpoint management (UEM) solution that provides a cloud-based command center with almost 300 enterprise policies to help you remotely track, manage, configure, and push messages to devices.

• Knox Remote Support: Lets you remotely control and provide support to devices. You can view and interact with the remote device’s screen, streamlining troubleshooting.

• Knox Asset Intelligence: Helps you make data-driven decisions through analytics, improving the management, productivity, and lifecycle of corporate devices.

• Knox Capture: An Android solution that lets you transform Samsung Galaxy devices into powerful barcode scanners that can process and output information to other apps, without requiring additional hardware.

• Knox Authentication Manager: A managed Android app for shared Samsung devices that provides multiuser facial biometrics and sign-in automation for increased frontline worker productivity and safety.

For device rebranding and customization

• Knox Configure: Lets you and system integrators customize devices, including Samsung wearables, for a wide range of verticals. Turn devices into purpose-built info kiosks, point-of-sale terminals, inventory trackers, or entertainment systems.

For fraud and theft protection

• Knox Guard: A cloud-based service that enables you to protect your devices, company assets, and payment plans from fraud and theft. Remotely manage, message, and, if necessary, lock Samsung devices to reduce your company’s financial risk.

For business services

• Samsung Care+ for Business: Offers a device protection plan that safeguards your business devices against accidental incidents. Get coverage for physical or liquid damage, technical or mechanical failure, and software issues.