Samsung Care+ for Business 25.01 release notes
Last updated December 19th, 2024
This document is new for the Knox cloud services 25.01 UAT.
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Ability to view claim information per device
Previously, you could only view claim information on the LICENSE DETAILS panel for individual licenses. With Samsung Care+ for Business 25.01, you can now view claim information and claim history for each individual device. To view Claim ID, Claim status, and Modified date for all claims made for a device, open the DEVICE DETAILS panel on the Devices page.
Updates
Improvements to license claim status terminology
In Samsung Care+ for Business 25.01, to provide more accurate information on the current claim status for each license, the claim status shown in the LICENSE DETAILS panel is updated as follows:
Previous status name | New status name |
---|---|
Claims open | Total |
In-progress | Total open |
Completed | Total closed |
Improvements to activity log downloads for registration errors
Previously, if an error occurred during device registration, activity results downloaded from the Activity log page provided vague error information. With this release, activity results now include detailed error messages, allowing IT admins to identify problems quickly.
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